WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our mailing list or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or payment method information. You may, however, visit our site anonymously without registering, ordering or entering any such information.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
TO PERSONALIZE YOUR EXPERIENCE
Your information helps us to better respond to your individual needs as regards your use of our website.
TO IMPROVE OUR WEBSITE
We continually strive to improve our website offerings based on the information and feedback we receive from you.
TO IMPROVE CUSTOMER SERVICE
Your information helps us to more effectively respond to your customer service requests and support needs.
TO PROCESS TRANSACTIONS
We will not sell, rent, exchange, transfer, or give your information, whether public or private, to any other company for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service you expressly request.
TO ADMINISTER A CONTEST, PROMOTION, SURVEY OR OTHER SITE FEATURE
TO SEND PERIODIC EMAILS
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, and related product or service information.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions within each email. If at any time you would like to delete all you account information from our records, a clear account removal section is provided within the secure and private area provided to you in the My Account section of our site.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (such as credit card, payment processing or financial information) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn off your cookies, some of our services may not function as intended. However, you can still place orders over the telephone or by contacting customer service.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable information may on rare occasions be provided to other parties for site traffic analysis, marketing, or other uses.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age.
This policy was last modified on January 11, 2019.
22 Latham Avenue
Toronto, Ontario M1N 1M8